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What about Home Users?

It's all very well talking about businesses, but what about the people at home, when their computer breaks down or doesn't work properly?

TMB grew up dealing with the small and very small businesses that make up the backbone of British business, and so we're really comfortable when it comes to helping people with their home PC.

As we use our computers more and more every day, we find that we tend to rely on them always working for things like email, twitter and facebook. Its when they do go wrong that we suddenly realise just how much we need them, and so that's when getting them sorted out becomes a very important thing to do.

Just call us

You don't need to worry about any sort of Support contract when you're a Home User. You can just pick up the phone, and call the number on our contacts page, and one of our technicians will talk to you about your PC problem. It may just be a simple issue that can be fixed on the phone, or it might be a bit more complicated than that, but rest assured we will do our best to help you resolve the issue in the shortest possible time.

 

Do we do home visits?

When you really need help, and you can't be without your PC for any time at all, we can arrange to call and look at your PC in your own home. That way, you never lose sight of your computer, and you know that it won't be going away to some repair shop where you might just lose all your photographs or emails. Whenever we can, we'll repair your PC on the spot, and get you back online as soon as possible.

My PC is dead and I think I lost everything

Hopefully, it may not be as bad as you think. Often, it's just a small thing that's stopping your PC from starting, and we can usually fix that reasonably quickly.
At other times, it might be a hard disk failure, and although that's a bit more serious, it may not be the end of the world, as we can often recover your files and photos and put them onto another disk, or DVD for you.

It might be that you've lost some photos on a USB key, and we can often get those back too.

Whatever your PC problems, just give us a call on the office number, and we'll see what we can do to get you back up and running in the shortest possible time.

TMB - helping you keep it all together

Keeping IT together

 
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